Privacy policy
PRODRAFT d.o.o. PRIVACY POLICY
PRODRAFT d.o.o. respects the privacy and security of users of its services as well as website visitors. PRODRAFT d.o.o. strives to provide a personalized experience in the use of websites. In order to be able to provide you with relevant information while you are on our pages, we sometimes need to collect certain information about you in order to provide you with a better user experience.
PRODRAFT d.o.o. guarantees:
We do not sell, rent or will ever sell or rent any personal information about our users. Except in cases specified in this document. Our Privacy Policy applies to our former, current and future users of our services as well as visitors. We have prepared this Privacy Policy so that you can better understand what data we collect about you, how and when we might use this data, how we protect your personal data, who has access to your personal data, and how you can independently change any inaccuracies in the data. This Privacy Policy is not intended to and does not create any contractual relationships or represent any other legal responsibilities of either party.
Information we collect:
PRODRAFT d.o.o. collects certain information about its users in 3 ways:
- through server logs,
- using cookies and
- directly from the user
Server logs:
When you visit our website, PRODRAFT d.o.o. may collect information that cannot identify you as a specific person, such as:
- Internet protocol address (explained below);
- The type of internet browser you use on your computer;
- The number of links you clicked on our website;
- The country or county you come from;
- Date and time of your visit;
- The name of your Internet service provider;
- The website through which you reached our site (by clicking on the link);
- The pages you have viewed on our website
Internet Protocol (“IP”) Address
The IP address is a number assigned to your computer while using the Internet, from the IP address web servers automatically identify your computer. PRODRAFT d.o.o. servers collect the IP addresses of website visitors through which you reached our website. Your IP address helps us to provide you with a better user experience, collect statistics on visits to our websites and detect errors on our websites.
Cookies
Our websites use cookies (small pieces of text that our server stores on your computer’s hard drive). We use cookies to store your preferences, the information you use to log in, and to provide a personalized experience. Cookies can also store information that can reveal your identity (explained below) that you have previously entered on some part of the page so that you do not have to enter the same information every time. You can prohibit the storage of cookies by turning them off in your internet browser, but in this way you will lose part of the functionality of the PRODRAFT d.o.o. website.
Information that identifies you
On some of our websites, users may enter their information to contact us, receive personalized content or participate in online surveys. When you contact us, PRODRAFT d.o.o. may ask you for some personal information, which may include but is not limited to: your full name and surname, postal address, telephone number, e-mail address, personal identification number (OIB). Based on the collected data, PRODRAFT d.o.o. He can offer you his services.
If you lease our services, we may ask you for financial information such as bank account details. Any financial information we collect from you is solely used to bill you for the services you have leased. If you leased the service using a credit card, information about it may be forwarded to the company that charges your credit card (payment gateway provider).
Additional information
As a security measure and to ensure that our websites and network are accessible to all visitors, PRODRAFT d.o.o. may use software programs that monitor network traffic or identify unauthorized attempts to upload or change information and cause damage in any other way. These programs may also collect information about how you use the computer network or websites.
We may ask you for personal information if you ask us for technical support or provide additional information about our services. For example, we may collect personal information from you (such as your email address, system information, and problem descriptions) so that we can provide you with online technical support and help with problems. If you will communicate with us electronically (e-mail), we may keep a copy of the electronic communication together with your e-mail address and your responses. We provide security protection for electronic communication equivalent to the security of the information we receive through telephone enquiries.
How we use your information
PRODRAFT d.o.o. will use your personal information for a number of purposes, including the following:
- Due to the previous actions necessary for the conclusion of the contract.
- For the purpose of concluding and fulfilling the contract on the performance of our services.
- In order to fulfill our legitimate business interests, during which we will always look out for your interests as well.
- In order to fulfill legal obligations in accordance with positive legal regulations.
- To provide feedback on your inquiries and complaints.
- To send you marketing communications about our company’s products and services. We will only do this if you give us your clear consent that you want it. The legal justification for sending you marketing communications about our products and services is that you have given your express consent for your personal data to be used for this purpose. You always have control over your data, and you can opt out of further receiving marketing communications in the same way as you agreed to.
Exceptionally, with your express consent, and in connection with marketing communication about our company’s products and services, we will use video material and photos created during the performance of the service for postings on social networks and promotion, and only for the period in which there is your consent/consent.
We will keep your information within our company and our confidential third parties, except in cases where disclosure is required by law, for example to government bodies and law enforcement agencies.
PRODRAFT d.o.o. does not share personal data with third parties, except in the case when the person (respondent) has given express consent or if the obligation to forward personal data is determined by law.
Your personal data, for example your name and address, may be forwarded to third parties, for example in the case of processing payments by credit and debit cards or in other similar situations related to the aforementioned purposes. Our legitimate interest in this type of transfer is to provide you with the best possible and complete service. Since we are responsible for your personal data, we always check that your data remains protected and secure during transmission.
Your personal data will be kept for the period necessary to fulfill obligations from the law, contract or in accordance with the intended purposes of collection.
Your personal data for marketing communications will be kept for the period of your consent.
Your rights over personal data
According to the General Data Protection Regulation, you have the right to request from us:
- Access to your personal data by making an access request
Every respondent has the right to information about whether his personal data has been processed and, if so, what data it is. The respondent also has the right to information related to the purpose of data processing, legal basis of processing, categories of personal data, disclosure to third parties and duration of storage.
- Correction, Deletion and Limitation of the processing of your data if justified
Every respondent has the right to request the correction, deletion or restriction of processing of personal data, as well as the addition of incomplete personal data
- Data transfer
The respondent has the right to transfer said personal data to another personal data processing manager than the current personal data processing manager without any hindrance.
- The right to object
Every respondent under EU Legislation has a guaranteed right to object based on their own situation, at any time, to the processing of personal data relating to the respondent, based on points E and F of Article 6, Paragraph 1 of the General Regulation on the Protection of Personal Data. In order to use the right to object, the respondent can contact the manager of personal data processing at any time.
- The right to complain to a supervisory authority.
the respondent has the right to submit a complaint regarding the violation of rights regarding the processing of personal data to the competent authority, namely:
Agency for the Protection of Personal Data
Martićeva 14
10000 Zagreb
In order to exercise your rights related to the processing of your personal data or if you believe that the processing of personal data carried out by us is contrary to the regulations on the protection of personal data, please inform us about the same in writing to the address:
PRODRAFT d.o.o.
Gradiška 20
10 000 Zagreb
or via e-mail: info@prodraft.hr
You will be notified of any changes to the Privacy Policy on our website: prodraft.hr